Work

Work History

La Sierra University | Riverside, CA

RESIDENT ASSISTANT: MEN’S DORM JUL 2019, SEP 2020 – MAR 2021

• Coordinated with team members to address diverse work-related problems while evaluating staff performance and records.
• Assisted in developing, maintaining, and enforcing COVID and non-COVID related policies unique to each respective dorm.
• Cared for students and student issues by providing physical and emotional care during student distress.
• Routinely met with students to advocate for healthy lifestyle habits, mentorship opportunities, and university life success strategies.

INTERNATIONAL LIAISON JUN 2019

• Met with students daily to facilitate language learning opportunities, cultural knowledge, and mentoring activities.

DINING SERVICE REPRESENTATIVE MAR 2018 – JUNE 2022

• Managed catering functions comprising of setting up a dining venue, creating a vibrant environment, and professionally serving guests, all the while ensuring high customer satisfaction.
• Responsible for major ceremonies, including the president's dinner, honors faculty and student retreat, REVO (an international fashion show at La Sierra University), Donor dinners, groundbreaking ceremonies, alumni weekend, and many more.

CUSTOMER SERVICE REPRESENTATIVE SEP 2018 – JUN 2019

• Delivered efficient, effective, and attentive customer service during high-stress and fast-paced environments.
• Communicated with customers to resolve complex issues regarding special orders, comments, and complaints.
• Organized confidential information of over 200 local and global residents while developing effective federal and local policies
• Advocated for paperless mailing, memo, and record-keeping systems for the men’s dorm.

CAFÉ CASHIER AND COOK SEP 2017 – JUN 2018

• Provided high-quality customer service by memorizing customers' orders, names, and faces.
• Developed technical skills with knives and other hazardous kitchen equipment.
• Practiced familiarity and administration of FDA health and safety practices.

JOSH’S DUROCK AND SIDING COMPANY | TWIN FALLS, ID

RESIDENTIAL CONSTRUCTION APR 2020 – JUL 2020

• Accurately read and interpreted print, maps, sketches, and blueprints to craft over 1000 unique pieces of durock, siding, and light fixtures for 11 residential homes.
• Performed construction duties involving set-up and take-down of various equipment each day and ensured tools, rigging, and individual kits were correctly stored.
• Ensured timely arrival daily despite varying starting times, short notice, and late ending times.
• Overcame fear of heights while working on 25ft ladders carrying over 50lbs of tools and materials.